- Must have an in-depth knowledge on Events and Exhibition Industry
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
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- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Maintaining an accurate record of all existing and potential clients.
- Resolve complex client problems or disputes in a professional manner
- Keep records and documentation of client interactions for training purposes
- Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement
Job Type: Full-time
Salary: AED5,000.00 per month
Application Question(s):
- Experience in Events and Exhibition
Experience:
- Events and Exhibition: 3 years (Preferred)
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