Customer Support Representative (Only Freshers) WFO [India]


 

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Customer Support / Voice Process Airtel Black (English + Hindi, Tamil, Malayalam, Gujarathi, Marathi)

Experience : Fresher

Qualifications : Any Graduates (15 years of education)

Process : Airtel Black

Package : 17800 take home + 2000 Incentives

Rotational Shifts and Rotational Week offs

Roles and Responsibilities

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

Skills Required

  • Should be good in communication both in Verbal Communication
  • Self-motivated
  • Sound Knowledge of English and Hindi , Tamil, Marathi, Gujarati will be an advantage
  • Excel Knowledge will be an added advantages.

Note : Walk-In Interview

Place : Hosur Road Bangalore.

Job Types: Full-time, Permanent, Fresher

Salary: ₹17,800.00 - ₹20,000.00 per month

Benefits:

  • Flexible schedule

Schedule:

  • Day shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bengaluru Urban, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Mandatory: This is a walk-in Interview, Are you available in bangalore for walk-in Interview?

Education:

  • Bachelor's (Required)

Language:

  • Hindi (Required)
  • Tamil (Preferred)
  • Malayalam (Preferred)
  • Marathi (Preferred)
  • Gujarati (Preferred)

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