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Responsibilities:
- Monitor & maintain business health of franchise markets
- Drive revenue in franchise markets via new business channels and territory acquisition
- Maintain keen knowledge of franchise markets’ consumer patterns & trends
- Maintain continual communication & positive working relationship with franchise markets
- Support & share strategic and operational advice to franchisees with new outlet openings and when required
- Ensure franchisees are kept abreast of newest product developments and SOPs, and oversee the roll-out in franchise markets
- Maintain franchisee resource of training aids & marketing materials
- Develop, implement and execute training programs, policies and procedures for Franchise Partners, in accordance with the Division’s business objectives
- Monitor, coach and appraise the job results of trainers conducting all Training Programs
- Edit, compile, analyse and/or disseminate OER (Audit) results to all relevant stakeholders
- Conduct business presentations to management
- Supporting new market launches by planning relevant training programs and store attachments prior to its grand opening
- Generate reports and sales projections and market analysis as required
- Work closely with Finance to ensure timely billings and collections from franchise markets
- Updating & maintenance of existing franchisee data and databases
- Other ad hoc duties as assigned
Requirements:
- Minimum Degree/ Diploma in Business Studies/Administration/Management or related discipline
- Minimum of 3 years experience in franchise markets, preferably in F&B industry
- Keen business sense, interpersonal, planning, organisational & supervisory skills
- Competent in Microsoft Office Suite & Google forms
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to xinyuan.tan@cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!
R22103985 | EA License 16C7883
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