JOB SUMMARY:
This role is responsible for timely and accurate resolution of account receivables either through insurance payment collections, adjustment, or write offs.
RESPONSIBILITIES:
- Performs AR follow-up on assigned accounts taking into account Timely Filing Limits set by the payer.
- Submits adjustments or write-off requests for approval to resolve outstanding account balances.
- Receives inbound calls/ call backs from payers/insurances regarding accounts that they are actively working on.
- Resolves claim rejections accordingly in order to release a clean claim to the payer.
- Responds to e-mail inquiries from different departments regarding pending insurance balances or claim denials.
- Maintains accurate and detailed notes/documentation in applicable systems.
- Keeps Supervisor and/or Manager informed of system issues.
- Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA).
- Other duties as assigned.
BASIC QUALIFICATIONS | EDUCATION:
- Completed at least 2 years in College or with an Associate or Bachelor’s Degree.
- Excellent oral and written communication skills.
- Thorough understanding of the US Healthcare Insurance claims.
PREFERRED QUALIFICATIONS:
- Proficient Medicare and solid general payer knowledge
- Has the ability to read and interpret explanation of benefits
- Basic Excel, Word and Outlook experience required
- Typing using computer keyboards, 10-key pads and calculators
- Strong Computer/Software Skills
- Detail-oriented
- Typing speed of 35 wpm
- Occasional weekend work may be required
- Must be flexible to work on a night shift (between 6pm to 10am) Philippine Standard Time.
- Must be amenable to work on Overtime or during Rest Days when business requests for additional (paid) hours.
Job Type: Fixed term
Contract length: 6 months
Salary: Php27,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Healthcare: 1 year (Required)
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