Scorpios
Scorpios is a growing hospitality brand that brings people together around music, food, and mindfulness — always within a stunning natural landscape. Taking inspiration from the culture and history of its location, each project is intended as a platform for local creatives to exhibit their talents as well as a hub for the global Scorpios community to gather. Since its opening as a beachside music venue on Mykonos in 2015, Scorpios has grown into a global lifestyle hospitality brand with expanded offerings. Scorpios is now looking to build a highly dedicated team to drive the brand to its highest potential.
Job Description
As the Accommodation Manager at our Bodrum location, your role is pivotal in ensuring a seamless and memorable experience for our employees (all people and senior staff). Your exceptional organizational skills will be instrumental in overseeing the day-to-day operations of our accommodation facilities, which encompass rooms, villas, and suites. By upholding high standards of cleanliness, comfort, and efficiency, you will enhance our guests' overall satisfaction at our establishment. A significant aspect of your responsibilities involves market analysis in Bodrum, aligning our offerings with business requirements, and matching accommodations to our peoples' needs. In essence, your role encompasses market mapping, negotiations support, contract renewals in collaboration with the Legal and Strategy departments, and ensuring guests are allocated accommodations that meet their specific requirements. This includes both mass and premium accommodation mapping.
Opportunities For All
Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Responsibilities:
- Guest Experience Enhancement: Continuously assess and improve employees experiences by gathering feedback and implementing enhancements to accommodation services, amenities, and overall satisfaction for senior level people.
- Develop strategies for property maintenance, ensuring efficient resource allocation and budget adherence.
- Team Leadership: Supervise and motivate a team of staff responsible for housekeeping, maintenance, and guest services, fostering a positive work environment and ensuring high-quality service delivery.
- Ensure mis-en-place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues or critical cases
- Make recommendations for improving the employees staying, and always willing to support
- Always aspire to up-sell additional products and services according to the senior staff needs
- Maintaining a clean & organized station – including pre-bussing & table maintenance
- Performing opening, closing & side duties – delegating relevant tasks to the team .
- Demonstrating knowledge of all table/station numbers/ which are under your role responsibilities
- Creating memorable experiences to the senior staff you are serving always having in mind of delivering the SCO culture
- Follow company’s policies, procedures and service standards, protecting the company
- Perform any other duties as required by the management team
Qualifications:
- Minimum of 5 years of experience in a managerial role within the accommodation department of a hospitality business
- Experience as a real estate agent in Turkey
- Bachelor's degree in Hospitality Management or a related field (preferred).
- Understanding of local regulations
- In-depth knowledge of accommodation operations, procedures, and best practices in the hospitality industry.
- Proficiency in relevant software applications (e.g., property management systems, Microsoft Office).
- Proficiency in multiple languages, especially English and other common tourist languages
Mandatory Requirements:
- Strong organizational skills with a keen attention to detail.
- Excellent leadership, communication, and interpersonal skills, with experience in stakeholders management.
- Strong organizational and multitasking abilities to manage multiple tasks and responsibilities effectively.
- Excellent problem-solving and decision-making skills.
- To-do attitude
- Flexible schedule, including availability to work weekends, holidays, and evenings as required.
Benefits
Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. By joining our team, you will have the opportunity to work in a stimulating and motivating environment which values and is committed towards its employees.
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