$ads={1}
Job Description
Inside Sales Representative
the role is responsible for increasing revenue and productivity for long tale customers, who needs system support using on/off line orders.
You are professional at all times, and capable of thriving under pressure, in a fast paced team environment. At all times, you place our Customers First.
Responsibilities
- Understands Inside Strategic Customer Management(iSCM) initiatives to drive improvement of productivities and growth of small scale customers for convenient order process through website, offline, as well as promotion program.
- Responsible to increase web site order ratio with improving convenience with user friendly planform.
- Co-work with eBusiness & Commercial team to set up process for order process digitization to make better productivity for customers.
- Supports the program strategy by managing projects and continuous improvement activities to optimize the organization’s customer experience.
- Participates on key projects, mitigates impact of business change and aligns efforts across operating divisions and functions.
- Liaises with all regions and key functions such as planning, quality, supply chain, eBusiness, manufacturing, distribution, IT and customer care to ensure alignment with functional goals, projects and roadmap.
- Creates a culture of accountability encouraging use of program resources and experience sharing.
- Presents/communicates findings, results and other details to all levels of the organization.
- Highly motivated and self-directed with good project management skills and ability to multi-task.
- Promote a continuous improvement approach with a focus on customer experience and loyalty
- Successfully execute on projects by adding measurable value to the business
Required Experience, Skills and Competencies:
- 5+ years of Commercial background including Sales, Marketing, & Customer Care.
- 2+ years of experience in project management
- 2+ years of People Management experience.
- Solid understanding of customer experience
Our ideal candidate embodies the following traits and values:
- Understand market intelligence especially for Bio & Laboratory products.
- Oral and written English & Korean communication skills
- Critical thinker with strong analytical skills
- Ability to build and develop relationships across the organization and with customers
Benefits:
We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
EEO/Reasonable Accommodation:
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
