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We're looking for customer service executive to join our team,
Responsibilities
- Handle a large volume of inbound and outbound calls in a timely manner
- Follow communication scripts and use knowledge of the company's services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency
Requirements:
- Undergraduate/Graduate Candidates can apply.
- Good Communication skills required.
- age limit 18 to 26 years
- Fresher/Experience both can apply.
- Only Immediate Joiners Required.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹11,500.00 - ₹16,700.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Leave encashment
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Quarterly bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Required)
- Hindi (Required)
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