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Responsibilities:
Respond to customer inquiries and resolve concerns with professionalism and empathy.
Maintain knowledge of products, services, and policies to assist customers effectively.
Document customer interactions and update records accurately.
Collaborate with teams to address customer issues and improve service quality.
Strive to exceed customer expectations and meet performance targets.
Stay updated on industry trends and product updates.
Contribute to process improvement efforts.
Work well in a team-oriented environment.
Requirements:
High school diploma or equivalent.
Customer service experience preferred.
Strong communication and problem-solving skills.
Patience and empathy in dealing with customers.
Basic computer skills.
Flexibility to work varying shifts.
Job Type: Full-time
Salary: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Shift allowance
