Votre mission
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We are looking for an IT Technician.
Responsibilities
- Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware
- Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
- Diagnose and resolve problems in response to customer reported incidents and requests in a timely manner
- Maintain and complete appropriate records for incident resolution
- Work with end users to identify technology needs that will help streamline their business processes
Requirements
- A bachelor's degree in computer science, information technology, or similar.
- 3-5 years of experience as an IT support specialist.
- Knowledge of Microsoft Low code
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Proficiency in IT helpdesk software, such as Servicenow
- Strong communication skills, organizational skills, and time management skills
- Excellent customer service skills and desire to help the company succeed
- Fluent in French and dutch
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