Personal Assistant [South Africa]

 

Line of Service

Advisory

Industry/Sector

Not Applicable

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Specialism

IFS - Administration

Management Level

Administrative

Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements. Simply put, you’ll work closely with dedicated PwC staff to provide administrative support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.

• Flex approach to meet the changing needs of teams and clients.

• Identify and make suggestions for improvements when problems and/or opportunities arise.

• Learn about business needs are changing and consider the impact on services provided.

• Take action to stay current with new and evolving technology.

• Handle, manipulate and analyse data and information responsibly.

• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.

• Anticipate the needs of others and take appropriate action.

• Embrace different points of view and welcome opposing and conflicting ideas.

• Uphold the firm's code of ethics and business conduct.

JOB PROFILE

BRIEF DESCRIPTION/PURPOSE:

Provide full administrative and office support at an executive level to the Partners/ Directors within the team to ensure the smooth management of client interaction, team management, Finance management, and most effective use of their time. Handle sensitive and complex issues in a professional and objective manner. Take initiative as appropriate representing the Partners/Directors when required.

DESCRIPTION :

Partner/Associate Director Support:

• Acting as a first point of office contact.

• Proactive diary management – managing internal and external requests for meetings, addressing conflicts in availability as well as effective meeting logistics and communication. Appropriate management of Partners/Directors with respect to important tasks and deadlines.

• Completion of timesheets, expenses and general support with financial matters.

• As agreed with the partner - managing Partners and Directors email inbox, diary requests and keeping them updated accordingly.

• Arranging both local and international travel arrangements, including visas, airport shuttle, detailed directions to meeting venues.

• Coordinating and arranging internal staff functions, client events, conferences and seminars.

• Effective client meeting management on and off site

• Typing, formatting and editing (as appropriate) of correspondence, reports and proposals.

• Liaison with both internal and external clients in a professional manner at all times.

• Assisting Partners and Associate Directors with ad hoc tasks as well as dealing with various internal and external queries.

• Handling highly confidential and sensitive documentation / information.

• Being proactive in identifying opportunities for efficiencies within the team.

Team and Engagement support:

• Support finance processes to help improve financial discipline, including opening of project codes, preparation of client invoices, WIP, debtors, etc

• Assisting with inter-office payment processes, locally and internationally

• Assist with payment of creditors/contractors, and ensure payment has been affected.

• General project and proposal administration - printing, formatting, binding, etc

• Arranges payment of appropriate team-related expenses through payment requisitions e.g. assisting with the payment and renewal of professional memberships/software licenses

• Ensuring all new joiners to the team have the necessary software, network access and related support to ensure they can commence their duties

• General secretarial and office administration functions to ensure smooth running of office.

• Sourcing and ordering stationery and office equipment.

• Assisting staff with ad hoc tasks as appropriate/agreed.

MINIMUM QUALIFICATIONS:

Secretarial Diploma / Certificate.

EXPERIENCE:

• 5 - 8 years’ experience

• High levels of proficiency in MS Office (Full suite including Google)

• Experience of working in a professional financial services firm will be given preference

SKILLS & ATTRIBUTES:

• Discretion and trustworthiness: you will often be party of/to confidential information

• Efficient, self-motivated organized and proactive

• Flexibility and adaptability

• Good oral and written communication skills

• Organisational skills and the ability to multitask

• Willingness to take the initiative

• Communication skills

• A knowledge of standard software packages and the ability to learn company-specific

• Virtual competency and efficiency

• Complex problem solving

• Critical Thinking

• Creativity

• People management

• Coordinating with others

• Emotional intelligence

• Judgment and decision making

• Service orientation

• Negotiation

• Cognitive flexibility

• Tact and diplomacy

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

June 24, 2023

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